Miles Ahead Tennis Privacy Policy

Effective date: August 19, 2026

Miles Ahead Tennis (“Miles Ahead Tennis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.milesaheadtennis.com, register for our programs, communicate with us, or use our services.

Information We Collect

We may collect information that you provide directly to us, including:

• Your name, email address, mailing address, and telephone number

• A participant’s name, age, tennis experience, and program preferences

• Lesson, clinic, camp, scheduling, and attendance information

• Communications and customer-support requests

• Payment and transaction information processed through our payment providers

• SMS consent and messaging preferences

If a participant is under 18, a parent or legal guardian should provide the participant’s information and manage communications with Miles Ahead Tennis.

We may also automatically collect limited technical information when you use our website, such as your device type, browser, IP address, and pages visited.

How We Use Information

We may use information to:

• Schedule and provide tennis lessons, clinics, camps, events, and related services

• Send confirmations, reminders, cancellations, schedule changes, and account notices

• Respond to questions and provide customer support

• Process registrations and payments

• Maintain business and transaction records

• Improve our programs, services, and website

• Protect against fraud, misuse, and security threats

• Comply with legal obligations

• Send promotional communications when the recipient has separately consented to receive them

Text Messaging

If you consent to receive text messages from Miles Ahead Tennis, we may send customer-care messages, scheduling communications, lesson reminders, and account notifications. Message frequency varies, generally between 1 and 6 messages per month. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP. Reply HELP for assistance, call (301) 200-5455, or email info@milesaheadtennis.com.

After opting out, you may receive one final message confirming your request. No further messages will be sent unless you subsequently opt in again.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties.

This restriction does not prevent us from using service providers that help us operate our messaging service, such as telecommunications providers, when they act on our behalf and may use the information only to provide those services. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

When We Share Information

We may share non-SMS information with service providers that perform necessary business functions on our behalf, such as website hosting, scheduling, payment processing, email delivery, and data security. These providers may access information only as reasonably necessary to perform their services.

We may also disclose information:

• When required by law, regulation, subpoena, or legal process

• To protect the rights, safety, and property of Miles Ahead Tennis, our clients, or others

• In connection with a merger, acquisition, financing, or sale of business assets

We do not sell personal information.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no storage or transmission method is completely secure, so we cannot guarantee absolute security.

We retain information only for as long as reasonably necessary to provide our services, maintain required records, resolve disputes, enforce agreements, and satisfy legal obligations.

Your Choices

You may request to review, correct, or delete certain personal information by contacting us. We may need to retain some information when required for legitimate business or legal purposes.

You may unsubscribe from email marketing by using the unsubscribe link in the applicable email. To stop text messages, reply STOP.

Children’s Privacy

Our tennis services may be used by minors, but parents or legal guardians are responsible for registering minors and providing their information. Children should not submit personal information directly through our website without permission from a parent or legal guardian.

If you believe a child provided personal information without appropriate permission, contact us so we can review and, when appropriate, delete it.

Third-Party Services and Links

Our website may use or link to third-party services for scheduling, payments, maps, social media, or other business functions. Those services maintain their own privacy practices, and this Privacy Policy does not govern information you provide directly to them.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

Contact Us

For privacy questions, requests, or concerns, contact:

Miles Ahead Tennis
14625 Baltimore Avenue, Suite 127
Laurel, MD 20707
Phone: (301) 200-5455
Email: info@milesaheadtennis.com
Website: https://www.milesaheadtennis.com